Oracle Primavera Cloud (MOSC)

MOSC Banner

How do you reset a users Multi Factor Authentication

edited May 1, 2025 3:29PM in Oracle Primavera Cloud (MOSC) 1 commentAnswered

I have a user who said they never set up their MFA but now it is requesting them to go on their iPhone to approve their log in. They are not getting the message on their phone and I am not getting a message on my phone for it either. Does anyone know how to reset or remove an MFA?

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center