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Has anyone encountered an issue where Session Monitor cannot generate an API key?

in Acme Packet (MOSC) 1 commentAnswered

Hello, my Session Monitor version is 5.2. I found that it's unable to generate an API key.

Has anyone experienced a similar issue?
I checked using Chrome's F12 developer tools, and it shows: "errorMsg": "Sorry, an error occurred while processing your request."

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