WFR 14c changing state from 550 to 100
Hello,
We have observed very weird behavior of WFR14c. We are using WFR 14.1.1.0 and We are in UAT phase.
We have sent couple of batches to WFR which are processed and currently in state 550. However we are not sure why but some time these batches are again set to state 100 and flow through OCR and classification RTS instances.
We faced this issue 4 times as if now. In WFR logs its not showing anything. it just says batch is processing. After some time again all the batches which moved to state 100 completes its OCR and classification and move to 550 state. Pleas advise.