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We often observe deadlocks on the S_SRM_REQUEST table of Siebel 25.x and MS SQL server DB

edited May 22, 2025 5:18PM in Siebel System Admin, Install and Upgrade (MOSC) 8 commentsAnswered

Hi All,

We have a couple of RCRs running every X minutes to process qualified records. Recently, we’ve observed that one of the RCR gets stuck and stops processing records.

As a workaround, we cancel and re-submit the RCR to resume processing. Upon checking the database, it appears that the issue is related to a deadlock on the S_SRM_REQUEST table.

Has anyone came across similar behavior? what could be the reason for deadlock.

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