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Menu.2007 apearing in BI Pubisher for all the users except the Admin who installed it

edited May 26, 2025 8:08AM in BI Publisher (MOSC) 1 commentAnswered

As an Administrator, i have installed BI Publisher Desktop 32 bit for our Microsoft word 2013 32 bit in one of our Jump server. After Installation, i could clearly see all the menu options whereas the other users see the menu appearing as Menu.2007*(in word) when they login to the Jump server. The configuration we have in our Jump server are as follow

EBS 12.2.9

Microsoft word 32 bit

Bi Publisher Desktop installed is 12.2.1.3 32 bit

JDK -1.8.0.441

Windows Server 2016

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