Payables and Cash Management - EBS (MOSC)

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Inquiry Regarding Extraction Failure in AP Due to Incorrect Code Combination Setup

Dear Oracle Support Team,

I hope this message finds you well.

I am writing to inquire about an issue encountered during the reprocessing of FIA invoices in Accounts Payable. The invoices were reprocessed due to an incorrect code combination setup. However, during the extraction phase, the data failed to transfer to the staging table, despite Attribute11 being set to 'I'.

We already resolved the issue by cancelling the initially processed invoices and reprocessing them under a new batch name, appending an additional suffix to each invoice number.

This is the same reprocessing approach that has consistently worked in the past, so we’re trying to determine what might have caused the failure this time. Identifying the root cause would help us prevent similar issues in the future.

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