Siebel Users: Business Processes, Core Functionality (MOSC)

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Siebel F9 Send Email Add new calculcate BC field

edited Jul 1, 2025 7:27AM in Siebel Users: Business Processes, Core Functionality (MOSC) 3 commentsAnswered

When configurate F9 Send Email template, there are two fields email subject, email body which can use substitustions to get value from BO and BC.

My question is:

  1. which service/confguration controls getting value from BO and BC ?
  2. Is it possible to configurate new filed like email subject and email body could use substitutions to get value as well?

Br, Louis Zhou

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