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oracle retail customer engagement v19 - application access error

oracle retail customer engagement v19

post installation of V19 orce, I have below error when application URL is launched.
From the log I see there an exception - java.lang.numberformatexception: null
tried to enable trace log in weblogic, couldn't find much details about the error,

Dear community,
I believe users here would have faced this error, since it is an old version of the application. Please suggest if are aware of this issue

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