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Issue with routing calls from reg-based trunk

in Acme Packet (MOSC) 6 commentsAnswered ✓

Hello,

I am currently having a weird issue with our registration based trunk that is registered via a surrogate agent/automatically generated by the SBC.

I have the trunk registered, and I can make outbound calls on the trunk with proper auth-digest being sent by the SBC for the downstream PBX. However, when trying to make a call from the service provider to a DID that is then routed to the PBX, there is no response from the SBC, even though I am seeing the INVITE come in, there is no response at all from the SBC.

Connection should be established/related, so it doesn't seem to be a networking issue since I am seeing the call hit the SBC.

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