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Inquiry Regarding On-Site Support Service

in Oracle Support Accreditation (MOSC) Question

I hope this message finds you well.

I am writing to inquire about the availability of on-site support services provided by your company.

We are currently exploring options to enhance our operational efficiency and are seeking reliable partners who offer technical assistance directly at our location. It would be helpful to know whether your organization provides such services, and if so, under what conditions.

Could you kindly let us know:

  • Whether on-site support is available
  • The scope of support offered (e.g., hardware, software, network, etc.)
  • Service plans or pricing structure
  • Availability of engineers for regular or emergency dispatch

We appreciate your time and assistance, and we look forward to your response.

Howdy, Stranger!

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