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How to enable SARM logs for specific components (like EAI and Workflow) to triage Siebel REST API.

edited Jul 28, 2025 6:33AM in Siebel System Admin, Install and Upgrade (MOSC) 2 commentsAnswered

Hello Siebel Experts,

We're currently investigating slow response times from a Siebel REST API that internally triggers a workflow process. To identify performance bottlenecks across different layers (AI ➡️ App ➡️ DB), we want to leverage SARM (Siebel Application Response Measurement) logging, which provides granular insights into execution time at various levels—component, service, method, and SQL, So can you please guide how to enable the SARM logging in Siebel IP2024.11.

🔍 Our Objective

  • Understand where the delay is occurring: AI Gateway, App Server, Workflow, or Database.
  • Analyse workflow steps and corresponding SQL to find performance improvement opportunities.

@Robert Ponder @Mallik Kalluri -Oracle

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