Issue with AME Not Triggering for Internet Expense Reports ,Direct Status: Ready For Payment
We are facing an issue with the Approval Management Engine (AME) configuration for internet expense reports in our Oracle Upgrade environment. When a user submits an internet expense report, it bypasses the AME workflow entirely and moves directly to the payment stage, without triggering the configured approval hierarchy.
However, when we simulate the same test case in the AME Test Workbench, the approval flow works as expected — correctly routing through the designated approvers.
This discrepancy suggests that there might be a missing or misaligned configuration in the production instance, even though the test setup seems to be intact.
Details:
Module: iExpenses / Internet Expenses