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SIP REFER and SIPREC

in Acme Packet (MOSC) 2 commentsAnswered

this is on an ESBC 9.3

call comes in from our PSTN carrier and is sent via local policy to a system on a TLS/SRTP trunk. This call does not need to be (should not be) recorded.

Now, some of the calls are transferred back, via SIP REFER, and then go to a different system and this leg of the call needs to be recorded (SIPREC).

I can successfully route the call to its new destination (if it matters, I have refer-src-routing disabled) but I cannot get it to start the SIPREC. I'm thinking this is because the original call, before it came back via the REFER, never was recorded - ?

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