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Request for Closed SR Details

edited Aug 14, 2025 2:20PM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

Dear Oracle Support Team,

 

Please provide us with the full details for the following closed Service Request(s):

 

SR Number(s): <Enter SR Number(s) here>

 

We require the following information for our internal records:
- Summary and description of the issue
- Root cause and resolution provided
- All activity logs and communications
- Any related patch IDs or bug references

 

Kindly share the details or guide us on where to download the complete SR history from the Oracle Support Portal.

 

Thank you for your support.

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