Billing and Revenue Management (MOSC)

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Rerate wrong due non currency resource_id value update missing

Hi,
I have a transaction that is considering non currency resource_id to apply a certain rule.

Process a transaction with quantity=1200001
which increased the non-currency resource_id 1000104= 1200001

During rerate rerate process. The backout file is correct with old values to cancel (inclusive the non-currency resource_id (1000104 =-1200001)) but during the calculation of new balances he is considering the value on bal_group 1200001 instead of 0. And because of that the pdc rule chosen is not correct.

Was checking payloadconfig file and queues of ifw and i have the list of the events for the synchronization.

Could you help understand why the synchronization is missing?

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