AR Cash Receipt is not getting created for an open AR invoice
Hi,
We are EBS R12.2.3. We have a cash receipt which was in Confirmed status .It did not get remitted due to an issue with the credit card authorization. The receipt was reversed in EBS and the invoice is open.
Now when we run the Standard create receipts program, the receipt is not created for this invoice. Please advice how to resolve this.
Regards
David