Exadata General (MOSC)

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Lost FIDO authenticator, need help with account access

in Exadata General (MOSC) 1 commentAnswered

Hello,
I need assistance with an account access issue. I have lost my FIDO authenticator and do not have any backup codes.
As live chat support is currently unavailable, I was directed here for help.
My account email is fketbxa@gmail.com.
I would appreciate it if you could help me reset or disable my account's Multi-Factor Authentication (MFA) settings so I can regain access.
Thank you for your help and understanding.

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