Install Base and Asset Tracking - EBS (MOSC)

MOSC Banner

setup, which derives serial's instance status after returning it through RMA process.

in Install Base and Asset Tracking - EBS (MOSC) Question

Hi all,
Application : Oracle Installed Base, Order Management and Receiving; Oracle Applications : 12.2.10
We are doing RMA process (RETURN ORDER) for returning a serial. 'Source type' for this transaction was 'RMA' and 'Transaction type' was 'RMA Receipt'. Serial has been successfully returned and also showing correctly in subinventory (receipt into stores).
However, in 'Installed Base', its status has been changed to 'Returned for Repair'. In 'Transaction History', it is showing transaction with application/source transaction type/transaction subtype as 'Order Management'/'RMA Receipt'/'Return for Repair' respectively.
MY QUESTION IS -
What is the setup (related to IB/INV), which is deriving serial's instance status to 'Returned for Repair' after

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Install Base Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center