Payables and Cash Management - EBS (MOSC)

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iExpenses Email Approval Not Working in R12.2.11, when approver approved the expense Report.

edited Sep 8, 2025 3:09PM in Payables and Cash Management - EBS (MOSC) 7 commentsAnswered

Hi Team,

We have an below issue facing on PROD instance,

There appears to be an issue with the e-mail approval for iExpenses. Expense claims being approved via e-mail do not appear to be registering the approval.

There are no issues with expenses approvals processed via Oracle directly - either from the worklist when logging in, or using the attachment to the e-mail notification to approve in Oracle.

There are currently 77 open WF notifications under message_name OIE_AME_EXPENSE_REPORT_APPRVL, so the concern is that these may have been approved via e-mail, but this isn’t being picked up.

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