Acme Packet (MOSC)

MOSC Banner

No audio when TLS and SRTP is enabled on SIP trunk

in Acme Packet (MOSC) 1 commentAnswered

Hi All,

We have a SIP trunk from our Core network to two cloud-based contact center products in AWS Cloud. These two contact center products are depicted as SA1 and SA2 in the diagram below.

Without TLS and SRTP enabled, calls work OK, i.e. no issues with signaling and media/audio but when we enable TLS and SRTP for the SIP trunk between the core network and SA2 there is no audio.

Any ideas why there is no audio for calls that follow the red line in the diagram below?

Platform: Oracle SBC 6350

Software version: SCZ9.2.0 Patch 5

SSM Card version: version 3

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center