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Question regarding BEE and why element line is at 'Valid' status

Question regarding BEE and why element line is at 'Valid' status

We are running a BEE process and have noticed that the batch status is 'Transfer incomplete'. The batch has multiple elements being loaded.

Some element lines are completed with status of 'Valid', and therefore not transferred to the person's element entries and thus resulting in non-payment. The person is eligible for the element.

We suspect the issue may be related to another element line within the same batch for the same person, which has a status of 'Error' this is expected, as the person is not eligible for that particular element.

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