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Can a support administrator change another user's MFA phone number or verification method?

in Using the My Oracle Support Portal (MOSC) 1 commentAnswered ✓

A user's phone number has changed, so they can't get the MFA verification number and they didn't set up any alternative methods for verification. The admin changed the phone number for the user's profile, but that doesn't seem to change it for MFA. Can an admin update the MFA phone number or enable verification via email?

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