Precompilers and OCI (MOSC)

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OCI: Create DB System From Backup Fails

edited Oct 18, 2025 12:31AM in Precompilers and OCI (MOSC) Question

An OCI DB System creation from backup fails with the below error
The restore operation failed due to an unknown error. Refer to WorkRequestId LaunchFromBackupSurrogateKey-<DB BACKUP OCID>-<DB SYSTEM OCID>-1 when opening a Service Request at My Oracle Support.

We have reviewed Doc ID 2611784.1 and confirmed we are using the correct wallet password.

We were able to get the database open by doing the following on the new DB system.

Set ORACLE_HOME, ORACLE_SID, create tnsnames.ora file and copy wallet file from source to target system.

Has anyone else run into this issue? If so, what was done to address it?

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