Depot Repair - EBS (MOSC)

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Error message displayed at RMA Replacement process (DSC)

in Depot Repair - EBS (MOSC) 1 commentAnswered



Debrecen Service Center (DSC) has reported that error message is displayed when trying to perform RMA Replacement process. Data: 

  • SO#: 5582059
  • original product: PN: 158697F-22L, SN: 3228C71
  • replacement product: PN: 158697G-22L, SN: 327EFE5


How to reproduce: 

  • Responsibility: NI DSC Super User
  • In Navigator, go to Depot Repairs / Repair Orders
  • Enter SO# into Service Order field and click Find
  • Click OK at the Results section
  • Go to Logistics tab
  • Select the logistic line with 'Ship' Action Type
  • Go to Tools / NI Replacement Process
  • Enter the replacement SN and click Submit

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