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Why 'show sipd agents' doesn't show an existing SA?

edited Nov 21, 2025 10:42PM in Acme Packet (MOSC) 2 commentsAnswered

Hello. I had previously created a Twilio SIP trunk using a hostname (ujt-twi-fra-prod0) in one realm and then I had a second one added with IP address as hostname in another realm (I don't use FQDN or share the same SA for multiple realms); however, after building everything, I cannot see them listed when doing 'show sipd agents'. If I use the web interface, I can see both SA listed and I can see its config when using 'show config session-agent' but I cannot see it only when doing 'show sipd agents'.

Each realm has its own access-control statements and its own SIP interface with different IP addresses. I don't see any SIP INVITE reaching the SBC on the new session agent with IP.

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