Receivables - EBS (MOSC)

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SLA Customization to derive a different GL Code for Refund Receivable Activity

in Receivables - EBS (MOSC) 1 commentAnswered

Hi,

As per seeded Oracle AR functionality, only one ‘Refund’ type receivable activity can be defined. However, we have a business requirement to define multiple refund activities, each mapped to different GL accounts. Oracle Support has confirmed this limitation and suggested exploring a solution through SLA customization.

I’m reaching out to check whether anyone has implemented such SLA customizations for refund-related transactions. If so, any guidance or pointers would be greatly appreciated.

Regards

Uday

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