Depot Repair - EBS (MOSC)

MOSC Banner

[Oracle Upgrade] - Error message displayed at RMA Advanced Replacement process

in Depot Repair - EBS (MOSC) 2 commentsAnswered

Issue Description: 
China Service Center (CSC) has reported that error message is displayed when trying to perform Receiving for RMA Advanced Replacement:   

  • SO#: 5580106
  • SN: 32B0B06


How to reproduce: 

  • Responsibility: NI CSC Material Handler
  • In Navigator, go to Depot Repairs / Repair Orders
  • Enter SO# into Service Order field and click Find
  • Click OK at the Results section
  • Go to Logistics tab
  • Select the logistic line with 'Return' Action Type
  • Set "Receive" at Actions and click Go
  • (Expected behaviour: Repair Order Product Transactions window is displayed)

In .5 instance we are able to receive return line :

User reported as issue is affecting all the Advance Replacement SOs created before the Oracle Upgrade go-live. As of 2 Dec, there are over 100 impacted SOs awaiting receiving.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Depot Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center