Using the My Oracle Support Portal (MOSC)

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in Using the My Oracle Support Portal (MOSC)

This weekend (December 7) marks our official conversion to a new My Oracle Support experience. By now you should have seen the communications and been given the opportunity to view a brief video recorded during our recent live webcast.

This portal, currently used by our cloud customers, simplifies your support experience with AI-powered interactions, streamlined navigation, and improvements in search and knowledge. For more information about the upcoming changes, please see the My Oracle Support Information Center. To access the video recording, navigate to the Resources tab.

My purpose in writing this post is to call your attention to an item mentioned on the "Call to Action" tab in the above document, which states:

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