Using the My Oracle Support Portal (MOSC)

MOSC Banner

And today I am not able to see my Field Service Ticket

in Using the My Oracle Support Portal (MOSC) 3 commentsAnswered

With the loads of missing items in New MOS site, I am being told there is a field service ticket to get my hardware replacement. But nowhere in the MOS i am able to look for it.

When asking for update in the SR, they posted a comment saying, the Field Service ticket is been waiting for your date/time to schedule a visit. How in the world I would even know whats going on in the Field service ticket without having a way to look at it.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center