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How do I create an SR when the products aren't in the dropdown?

in Using the My Oracle Support Portal (MOSC) 6 commentsAnswered

In this horrendous MOS redesign, I click on Create Service Request button with the intent to create an SR for an iExpense issue for EBS R12.2, but yet, I can find no products for Oracle EBS in the drop down to choose from. So, how do I accomplish my mission?

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