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v24 machine restart - websocket error: org.eclipse.jetty.io.EofException hasWSCxn=true isOpen=true

edited Jan 15, 2026 11:01AM in Retail Point-of-Service Solutions (MOSC) Question

We Xstore v24.0.1 and all of sudden this error is showed in the logs and the machine restarts on their own.

52 ERROR [ ] 2026-01-12 15:45:53,320 websocket error: org.eclipse.jetty.io.EofException hasWSCxn=true isOpen=true WSK:101:700029:52 :: dtv.cheetah.CheetahWSServer [qtp170767439-128]

on a machine the same day happen 3 times and before this message we didn't find into the log anything relevant.

the first time the transaction just before that websocket error was: event is IXstAction, perform action: [MOBILE_START_SALE::START]

the second time the transaction just before that websocket error was: event is IXstAction, perform action: [VIEW_CUSTOMER_IN_TRANSACTION::START]

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