How to cancel a AR credit memo using a Void Credit memo
Hi,
We need to cancel a credit note. Instead of raising a debit note, we choose to raise a void credit note. But once we run create accounting for the credit note, Previous credit note accounting entry has not reversed.
we need to know the reason.
Below Screenshot shows the entries for the credit note, but we have raised a void credit note and we cannot see any double entries for that.