Primavera (MOSC)

MOSC Banner

Issue with User accessing P6 thick client on new device.

edited Mar 4, 2026 9:01PM in Primavera (MOSC) 2 commentsAnswered

We have one user using P6 thick client since past 4 months. They have received a new device and we have installed P6 on it. Whenever they try to access P6 thick client an error related to 'Sign-on policy denies access' is received.

We have not changed their access or altered any roles in active directory or P6 Admin. Any ideas how to resolve this error ? Also a note that they are able to access P6 using their old device since the new device is showing this error. Any inputs on this issue please.

Thanks.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center