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Finding My Oracle Support Documents on the New Cloud MOS Portal

in PeopleSoft Announcements

As you search for knowledge resources in the new My Oracle Support portal, keep these points in mind:

  • MOS Document IDs have been converted to the new portal Article IDs
  • In many cases, the previous Document ID links should automatically redirect to the corresponding new Article ID. Tip: for some of the previous MOS Doc IDs, try using this following URL (without the .1 or .2 that was appended to the Doc ID): https://support.oracle.com/support/?kmContentId=xxxxxx
  • Many of the MOS documents were automatically migrated, but more complex had to be migrated manually or may still be transitioning to the new portal
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