Pref Hierarchy issue
Hi Team,
The preference hierarchy is as follows:
1 - Ship-to Customer Number + Item Number
2 - Ship-to Customer Number + Item Group
3 - Ship-to Customer Group + Item Number
4 - Ship-to Customer Group + Item Group
The price adjustment setup is configured for options 2 (Ship-to Customer Number + Item Group) and 4 (Ship-to Customer Group + Item Group). However, the custom report is consistently selecting option 4 for calculations, even though option 2 is also configured.
Please advise. Pref Hierarchy screenshot attached.
Regards,
Natarajan S