Financial - JDE1 (MOSC)

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Refund to customer in JDE

in Financial - JDE1 (MOSC) Question

Hello Oracle Team,

We have a situation where we processed the Sales Invoice and completed the receipt with unapplied amount ($7000). Now customer wants to close the account and get the balance amount ($7000) refunded. How can we process the refund to the customer in JDE. I would like to get an idea to fix this situation quickly without doing lot of setups in the system.

We are on E1 9.2

Apart from reimbursement and Netting is there any other option available. Also, I saw mixed review on netting and reimbursement options, can someone through more light on it?

Regards,

PP

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