Enterprise Service Automation (ESA) - PSFT (MOSC)

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Why does the "Open Transactions for Inactive Employees" page on Exp WorkCenter Return Denied Claims

edited Mar 26, 2026 1:26PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 1 commentAnswered

We are in the process of upgrading to 9.2 Image 54 on PeopleTools 8.62.07 and will be implementing the fluid expenses workcenter functionality. When testing the workcenter I noticed on the "Open Transactions for Inactive Employees" page under the My Work Exceptions section, travel claims (i.e. cash advances, expense reports, and TAs) in a "Denied" status will return. Why are denied claims returning on this page when it specifies 'Open Transactions'? To me, denied claims are not open transactions because the employee cannot modify or resubmit them. The denied status is the end of the process just like a closed

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