Financial Management - PSFT (MOSC)

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Bank Recon: Recon Status = "DPI" (Duplicate Input Transactions)

Looking for any customers that may have customized / modified the Bank Recon Process to eliminate "DPI" (Duplicate Input Transactions) Reconciliation Exceptions.

We receive numerous payments on the same day, for the same amount, and frequently they have either no Reference populated from Payor, or Payors use the same reference repeatedly, yet they are not duplicate payments. For example, we received 8 payments yesterday for $3,500 that all went to "DPI" - and though the amounts were the same, the payments were all ACHs from different customers.

The core problem is that we load these payments to Accounts Receivable, and when flagged as a "DPI", they are not eligible for loading to Accounts Receivable, causing our end users to "miss" payments from being loaded. We are wondering how others may have adjusted their business processes / bank services / reconciliation to address this issue?

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