Procurement - EBS (MOSC)

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PO approval workflow status is Deferred

in Procurement - EBS (MOSC) 4 commentsAnswered

Product name: Oracle 12.2.11

Application : Purchasing
Responsibility : Purchasing Super User

When a Purchasing Manager approved a PO for a buyer who doesn't have enough approval limit, the PO Action History showed that the Purchasing Manager has approved the PO, but the PO status still showed "In Process".

I checked the Administrator Workflow and found out the last PO Approval activity is in "Deferred" status. The last Activity is "Set Forward-To/From For Approval Action", and the Parent Activity is "Notify Approver". Both Purchasing Manager and Buyer have valid email address in Employee setting.

I has fixed this issue by running the "Workflow Background Process" with Item Type "PO Approval".

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