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My Oracle Support Login Issues

Hi
I am facing difficulty logging in to the My Oracle Support portal.
https://support.oracle.com/signin

After the initial sign-in password validation, I get the text on my registered phone and then I am faced with the page attached
MOS-Login-Issue.jpg

Not sure what I have to choose here to get to the portal? I used to be able to login and get to My Oracle Support until a few months back. My colleagues do not face this selection challenge and they have the same CSI as mine.

I am presently connected to the Oracle Communities page: as I write this with the same login password. It works on my

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