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Performance issue: Bank Reconciliation form hangs when searching for Available Transactions(Receipt)

Hi experts

We are experiencing a severe performance degradation in the Bank Statement Reconciliation form. Here are the steps to reproduce the issue:

  • Navigation: Bank Reconciliation > Bank Statements and Reconciliation.
  • Action: Find Bank Statement by Bank Account > Click Review.
  • Issue: When clicking on Available and searching by Receipt Number, the form hangs (processing/spinning) for approximately 30 minutes before displaying results.

After performing a system trace, we identified that the performance bottleneck occurs at the following SQL execution:

Critical Statement:INSERT INTO ce_available_transactions_tmp ...

Please help me check this problem.

Thanks so much.

GMS NIT.

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