Order Management - EBS (MOSC)

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Credit Check Processor - Failed

in Order Management - EBS (MOSC) 2 commentsAnswered

Hi,

We have created the credit check rule at the ‘Sales Order’ level and enabled the same under ‘Ordering’ in the Transaction Type configuration.

The customer has a credit limit of 0, and two different sales orders were booked on the same day. Both sales orders were placed on credit hold due to the credit limit being exceeded.

The total value of the two sales orders is ₹2 lakhs (each order has a value of ₹1 lakh).

The customer has made a payment of ₹1 lakh and requested the release of the product. However, upon running the credit check processor, both orders are still failing.

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