New SVM user error

Hi, We are creating a new JDE user "SVMUSER1" with the admin role, then we create this same user "SVMUSER1" in the SVM with the console_user and console_admin roles, but we still cannot log into the SVM

Log:

Jul 02, 2026 2:24:41 PM com.jdedwards.mgmt.security.SCFLoginModule loginFINE: Validating the user credentials for user SVMUSER1Jul 02, 2026 2:24:41 PM com.jdedwards.mgmt.security.UserManager getUserRolesFINE: Determing the roles assigned to the user 'SVMUSER1'.Jul 02, 2026 2:24:41 PM com.jdedwards.mgmt.security.UserManager getUserRolesFINE: Returning [1] role(s) for user 'SVMUSER1'

thanks in advance