Internal Sales Order Is Ship Confirmed but Item Is Not Received at Destination Location

Hello Oracle Community,

We are facing an issue in the Internal Requisition and Internal Sales Order process in Oracle E-Business Suite.

Current Process

We have one inventory organization named Store.

When a user requires an item, the following process is performed:

1. The user creates an Internal Requisition.
2. An Internal Sales Order is created from the requisition.
3. The Internal Sales Order is pick released.
4. The delivery is ship confirmed.

The shipment is completed successfully without any error.

Expected Result

After ship confirmation:

• The item quantity should be issued from the Store inventory organization.
• The item should be transferred to the destination organization, subinventory, or user location.