How to Prevent Enrollment of Non-Qualified Dependents During Open Enrollment and Life Events
We are using Multiple Document Upload & Approval for Dependents in eBenefits and are running into couple of issues.
Scenario 1:
An existing Dependent - Not Marked as "Qualified"
During Open Enrollment or Life Event enrollment, the dependent is still displayed and can be enrolled into the plan.
Scenario 2:
An employee previously enrolled a dependent into a benefit plan(prior to implementing dependent verification functionality). They are not yet marked as Qualified
During a later Open Enrollment event, the dependent is automatically preselected based on the employee's current elections.
Based on the documentation I reviewed, I found support for dependent document upload, approval workflows, certifications, dependent relationships, and enrollment processing. However, I did not find documentation explicitly stating that a dependent not marked as "Qualified" is automatically excluded from enrollment or automatically removed from existing benefit elections.