Using the My Oracle Support Portal (MOSC)

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Please enable loading KB articles in the background

edited Aug 1, 2026 12:36PM in Using the My Oracle Support Portal (MOSC) Question

The following screenshots are an attempt to demonstrate what we DBAs have to suffer through when searching for KB articles using the new MOS site:

First we select links in search results, and we open these links in new tabs…

Once this is done, we switch to the first tab, and then…

We wait…

And wait… It almost always takes a couple of seconds, say 3 to 5, which is far too long.

And finally, the first KB article is there, at last.

What do you think happens next, when we move from the first KB article to the second in the next tab?

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