Design Tools & Output Technologies - JDE1 (MOSC)

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Troubleshooting an Orchestrator

in Design Tools & Output Technologies - JDE1 (MOSC) 1 commentAnswered ✓

Hello Team,

I have a UBE calls an "Orchestrator." In the Orchestrator, I use a Message Service Request. The "To" field is a distribution. The "Parent Address Number" and "Structure Type" are passed as parameters. The "Cc" field is an email address. In non-production, the email was received in the Outlook inbox. However, when I deployed the UDE into production, the email was not received in Outlook.

I'm looking for logs to troubleshoot the problem. I checked the server manager and Orchestrator Monitor, but I didn't find anything mentioning Orchestrator.
Any help would be appreciated.

JDE 9.2 TR 9.2.7.6 DB = AS/400 ENT : AS/400 & WIN

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