Install Base and Asset Tracking - EBS (MOSC)

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Error using csi_item_instance_pub.update_item_instance to end date a contact

in Install Base and Asset Tracking - EBS (MOSC) Question

EAM and Installed Base for maintaining Item Instances- R 12.2.10

We are using csi_item_instance_pub.update_item_instance to set the end date (ACTUAL_END_DATE) for an existing party account (contact) associated with an installed base item instance but the API is failing to update ACTIVE_END_DATE

Error:

The API returns:

x_return_status: E

x_msg_count: 1

x_msg_data: The Instance Party Account id &IP_ACCOUNT_ID, provided does not exists in the Installed Base Party Accounts table%

We have logged an SR as well, but thought we'd post to MOSC too in case someone has done this and could provide some guidance more quickly. Notes that were suggested to reference for more details on the API are broken links, so we are struggling to find documentation for the API that may help.

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