PO gets cancelled while qty/amount is doubled.
Hi Team, Please advise if the below query is a known bug or an error in JDE. If yes can the bug details be shared? Or is that resolved already?
If a purchase order line was partially received or not received at all but customer request to cancel the order, then we suggest to use option 9 using the receipt application (P4312) to cancel the same. But while doing this type of cancellation the quantity (received qty,open qty) and amount( amount received,amount open-both domestic and foreign) are being doubled while the status alone goes to 980-999. This happens when the order number and the original order number is same in F4311.