Federal/State Taxable Gross not calculating accurately
Has anyone else experienced issues with Federal/State Taxable Gross not calculating correctly? It seems to be randomly impacting individuals who have supplemental earnings and before-tax deductions. We've encountered individual paychecks (not everyone all the time) with Federal/State Taxable Gross calculated as follows:
All Earnings plus SUP Special Accumulator earnings
instead of:
All Earnings less before-tax deductions plus taxable deductions
When it does calculate the correct Taxable Gross, the tax is calculated correctly by prorating the before-tax deductions based on the amount of supplemental earnings.